Terms of service

Terms of Service

Last Updated: October 2026

Welcome to our online store. By accessing or using this website and purchasing our products, you agree to the following Terms of Service.

1. General

This website is operated by [YOUR STORE NAME].

These Terms apply to all visitors, customers and users of our website. Please read them carefully before using our website or placing an order.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However, product colours and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information and change product availability when necessary.

3. Prices and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges or other charges will be displayed during checkout where applicable.

We accept the payment methods displayed on our website at the time of purchase.

4. Orders

When you place an order, you agree to provide accurate and complete information.

After placing an order, you will receive an order confirmation.

We reserve the right to cancel or refuse an order in circumstances such as:

  • Product being unavailable
  • Incorrect pricing or product information
  • Suspected fraudulent or unauthorized transactions
  • Incorrect customer information
  • Other legitimate business or legal reasons

If we cancel an order after payment has been received, the applicable refund will be processed according to our Return & Refund Policy.

5. Shipping and Delivery

Orders will be processed and delivered according to our Shipping Policy.

Delivery times are estimates and may vary because of courier delays, weather, transportation problems, public holidays or other circumstances outside our reasonable control.

Customers are responsible for providing a correct delivery address and contact information.

6. Returns and Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy.

Nothing in these Terms is intended to restrict any consumer rights available under applicable Indian law.

7. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Provide false or misleading information
  • Attempt to interfere with the operation or security of the website
  • Copy or reproduce our website content without permission
  • Use the website to conduct fraudulent activities
  • Attempt to gain unauthorized access to our systems

8. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, text, designs and other materials, belongs to or is licensed to [YOUR STORE NAME], unless otherwise stated.

You may not reproduce, copy, modify or distribute our content without our written permission.

9. Third-Party Services

Our store may use third-party services such as payment providers, delivery companies, analytics services and other service providers.

Your use of third-party services may also be subject to their respective terms and policies.

10. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website and placing an order, you acknowledge that your information may be collected and processed as described in our Privacy Policy.

11. Limitation of Liability

We will take reasonable steps to maintain the availability and accuracy of our website.

However, we are not responsible for temporary website interruptions, technical problems, courier delays or circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this page with the revised date.

Your continued use of the website after changes are published means that you acknowledge the updated Terms.

13. Governing Law

These Terms shall be governed by the applicable laws of India.

Any disputes will be handled in accordance with applicable Indian law and the jurisdiction of the appropriate authorities or courts.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Store Name: ORANGE SHOPPY
Email: ORANGESHOPPYY@GMAIL.COM
Phone/WhatsApp: +917736929570
Business Address: SHAHNA NIVAS CHERUKUNNAM VARKALA

15. Consumer Complaints

For any complaint regarding an order, product, delivery, return or refund, customers may contact us using the contact details provided above.

We will review and respond to complaints within the applicable requirements under Indian law.